Terms and Conditions

We suggest you read carefully the general terms and conditions described below. These will be applied for browsing Damian Colombo website (hereinafter, the "website") and the services offered therein. DAMIÁN COLOMBO is a registered trademark and all rights and obligations correspond to its licensee DHV AMERICA S.A. (hereinafter, the "Company"), whose legal address is Libertad 295, 1st floor. Zip code: 1012. Buenos Aires, Argentina.

1. Acceptance and knowledge of the terms and conditions.
These terms and conditions are mandatory and binding, they apply to all purchases and activities made through the Website. Your use of the Site implies the knowledge and acceptance of them. If you do not agree with the terms and conditions, you must refrain from using the Website and/or the services offered by it. By "User" of the Website, we mean the visitors. DHV AMERICA S.A. reserves the right to cancel at any time the order/purchase made by an user/customer without prior notice. Thus, the purchase confirmation does not represent in any way an inalienable commitment for DHV AMERICA S.A. Although we strive to offer our service without hassles, interruptions or delays, maintenance work, human errors (for example, the attribution of prices displayed on the Website) can occur. The continuation of the development and/or other incidents may partially limit and/or interrupt the possibilities of using the platform, justify the cancellation of a purchase and, under certain circumstances, the loss of data. DHV AMERICA S.A. does not offer a guarantee for the availability of the service, the absence of technical failures or the loss of data that it may cause. In the event that a purchase is canceled, the Customer Service department will try to contact the Customer by some means, in order to offer a reasonable solution and seek -as far as possible and reasonable- their satisfaction.
2. Modification of the terms and conditions.
The terms and conditions may be substituted or modified at any time, at the sole discretion of the Company, and the consent will not be required from the Users. For transactions in progress that have begun prior to said modifications, the conditions in force at the time of their conclusion will remain, unless the new modifications introduced were more convenient for the User. The Company will post a notice on the Website alerting Users to these changes (if they occur) for a reasonable time. Notwithstanding the foregoing, Users are responsible for reading these terms and conditions each time they enter the Website to verify whether they have been modified.
3. Interruption of service. Liability exclusion.
The Company reserves the right to interrupt, suspend or modify the services offered on this Website at any time, either permanently or temporarily. User agreement will not be required, nor will any prior notice be required. Likewise, the Company does not guarantee access or permanent use of the Website, as it could be interrupted due to technical issues outside the Company. Notwithstanding the aforementioned, if the mentioned suspension or interruption is not due to force majeure or unforeseeable circumstances, the Company undertakes to comply with the services that were pending at the time of the suspension or interruption. The Company does not guarantee that the Website is free of viruses, worms or any other element that could damage or alter the normal functioning of a computer. It is the sole responsibility and obligation of the User to have the appropriate tools to detect and/or prevent any type of elements and/or possible damages of this nature. The Company is not responsible for any damage that may occur to the computer equipment of Users or third parties as a result of browsing this Website.
4. Capacity.
To use the services of the Website, it is required to have the legal capacity to contract. Those who lack it, those who have been suspended or disabled, or minors will not be able to access the services. Parents, guardians or persons responsible for minors or incapacitated persons who use the Website, will be responsible for said use, including any charges, billing or damages derived from it.
5. Privacy Policy of personal data supplied by the User.
Security and treatment. In order to make a purchase on the Website efficiently and safely, Users must provide certain information, including their name and surname, address, contact telephone number and email account. Without the aforementioned data, it will be impossible to provide the services. For this reason, the data provided is required to be true and accurate. The data obtained by the corresponding forms will be incorporated into the general customer base of the Company. The personal information that Users enter on the Website will be treated confidentially and the Company will do its best to protect their privacy, in accordance with the provisions of law 25,326 and avoiding its unauthorized use, guaranteeing a safe operation. However, the User must bear in mind that the Internet is not an impregnable medium in terms of its security. When data and numbers corresponding to credit cards are entered, they are encrypted, to ensure that they are kept completely confidential and cannot be seen by other people. In accordance with the provisions of the Personal Data Protection Law, No. 25,326, Users will have the right to update and rectify the data entered whenever they wish. If the User wishes to request the removal of their data, this would imply ceasing to belong to our general customer base and must do so by letter, document or presentation with a certified signature addressed to the name of the Company and to its legal address. Any User of the Website will have the right to request and obtain information about their personal data that the Company has in its base, being the Company obliged to provide the requested information within five business days of having been intimately authenticated. Users may also exercise the right of rectification, when the data possessed is incorrect. The Company guarantees its Users that it will use the data within the guidelines established by law 25,326 on the protection of personal data. In the event that the data is required by the corresponding legal, administrative or judicial means, the Company will be committed to disclose them to the requesting authority. To the extent that the legislation and procedural rules allow it, the Company will inform Users about these requirements. By sharing their data on the Website and being part of the general customer base, Users accept that the Company communicates with them by post, telephone or email to send information that the Company considers, in its sole discretion, to be of their interest, including advertising and information about offers and promotions. In the event that Users do not wish to be contacted for these purposes, they may reliably declare it to the Company, which will proceed to interrupt this type of communication in the shortest time possible. The owner of the personal data has the power to exercise the right of access to them free of charge at intervals of not less than six months, unless a legitimate interest to that effect is proven in accordance with the provisions of article 14, paragraph 3 of the Law No. 25,326. The national directorate for the protection of personal data, the control body of Law No. 25,326, has the power to deal with complaints and claims that are filed in relation to non-compliance with the rules on personal data protection.
6. Veracity of the information provided.
In the event that the information or data provided by the User is not true, the User will be responsible for the damages that this fact may cause.
7. The system may collect information about your preferences and interests.
In the event that the system collects information on User preferences and interests, it will be used exclusively for statistical purposes to improve the services provided on the Website. The Company will apply, to the greatest extent possible, procedures for dissociation of the information so that the owners of the data are unidentifiable.
8. Availability and price of the products offered.
Before buying, the User should take into account that it could happen that some of the selected products may not be available in stock. All purchases are subject to availability. The Website only operates via the internet. Similarly, it may happen that -even if it is possible to order the purchase of the product on the Website- the availability of the product is exhausted due to daily movement of stock.
9. Validity of promotions.
In the event that offers and product promotions are made, they will be valid for purchases made from the start date of the same, until the end date specified in the offer. Their terms and conditions will be communicated on the Website, and will always be subject to the existence of the products offered in stock.
10. Value added tax (VAT, IVA).
All prices expressed on the Website include VAT (IVA) and other taxes that may be applied, depending on the selected product.
11. Product warranty.
The sale of the products is carried out at the expense and order of the company DHV AMERICA S.A. Which is responsible for the high quality of its products offering a Lifetime Warranty for manufacturing defects that our products may have. It does not include the normal deterioration of the product thanks to its use, damages caused due to poor care of the part, loss or theft of it.
12. Currency.
All prices on the Website are expressed in Argentine Pesos.
13. Means of payment.
Payments can be made by credit cards, debit cards and bank transfers. All means of payment on the platform are subject to the amount being duly paid and/or verified.
14. Payment by credit or debit card.
The confirmation of the purchase by credit or debit card will be subject to the authorization of the issuer of the same. After the operation is approved, the product will be dispatched.
15. Shipment of products within the country. Delivery time.
Deliveries will be made to the address indicated by the User. The validity of it is your sole responsibility. Orders will not be delivered to P.O. Box. The delivery time depends on the availability of the product, the shipping time and the approval of the means of payment. The days indicated are estimates. When making a purchase, the User will receive an email confirming that the order has been accepted, along with an order number. To ensure maximum efficiency in deliveries, they are made through specialized companies. The approval time varies depending on the payment method. The shipping time varies depending on the national destination, where delivery is requested. The delivery time of the entire order will be informed and detailed to the User after accepting the purchase.
16. Shipping costs.
Shipments within Argentina are made free of charge. As for international shipping, it will have a value determined by the mail company that is contracted. Said value will be communicated once the User shares us the shipping address and the amount is fully paid by the User. The Company is always working to improve the quality and cost of delivery for its customers. For this reason, these costs and shipping policies are subject to change.
17. Delivery times.
Shipments within CABA will be delivered from Monday to Friday (except holidays) from 10 a.m. to 6 p.m. and can be coordinated in an estimated time slot. For shipments outside CABA, Users will not be able to choose the time or day on which the purchased product(s) will be delivered.
18. Delivery address.
The address where the product will be delivered will be the one indicated by the User, which may not coincide with their personal address. It is the responsibility of the User to carefully complete and review the information related to the delivery, so that the shipment of the purchase is done effectively and on time. No shipments are made to mailboxes (P.O. Box).
19. Consultation on the status of the shipment.
Once the purchase is completed, the User will be able to check the status of the shipment through the OCA website. Likewise, the status ("tracking") of the order may be consulted at any time via e-mail to sales@damiancolombo.com; in all cases, the order number must be indicated.
20. Prohibitions.
Users are strictly prohibited: a) Send files or any type of information whose content is illegal, obscene, abusive, defamatory, libelous or contrary to good customs (this list is merely exemplary); b) Send files that contain viruses or any other characteristic capable of damaging the functioning of a computer, the Website or the system; c) Use the Website to violate any type of current regulation; d) Provide false information when completing the form or making a purchase, or at any other time when any type of information or personal data is required; e) Offer products or services; f) Use programs, software or automatic or manual devices to monitor or copy the information or any type of content on the Site without the prior consent of the Company.
21. Statements.
The Company is not responsible for the veracity of the information incorporated into the Website by third parties. Neither is it responsible for what has been reproduced or communicated directly by the Users of the Website without verification by the Company. If any User is affected by the information referred to in the previous paragraph, they must notify the Company, by email, so that it can be deleted.
22. All rights reserved. Intellectual property.
All rights to this Website are reserved and correspond to the Company. The content of this Website (including text, logos, graphics, and all the design in general, as well as its database and software), is property of the Company and has the right to use it by virtue of licenses of use granted and it is protected by current national and international legislation on intellectual property. If the User considers that the Website violates or attempts in any way against the intellectual property rights of third parties, they must notify the Company at the address indicated in these general terms and conditions, accompanying all the necessary information and documentation that supports the aforementioned consideration.
23. Notifications.
All notifications and/or communications that must be made for the use of the Website under these general terms and conditions, must be made in writing: (i) To the User: by email, to the email account consigned by him, or by letter document, to the address declared in the form; (ii) to the Company to the email account sales@damiancolombo.com.
24. Advertising notices and links.
When the User "clicks" on advertisements or third party links and enters other sites that do not belong to the Company, they will be subject to the terms and conditions of said sites. The User must carefully read their access and use policies. The Company does not guarantee the legality, timeliness, quality or usefulness of the contents, operations and information that are communicated, reproduced and/or carried out on linked third-party sites or the absence of harmfulness of such contents or services, for which the User exempts of all responsibility to the Company for the contents included in the aforementioned sites or the services that are offered or promoted therein.
25. Jurisdiction and applicable law.
These terms and conditions are governed without exception and in all its points by the laws of the Argentine Republic and will be competent in courts of the C.A.B.A.